Privacy Policy

1. Data Controller

For the purposes of applicable data protection laws, the data controller is:

Web Technologies LTD
Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX
Company Number: 16838673
Email: support@coin-funded.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Identification and Contact Data

• Full name
• Email address
• Date of birth
• Country of residence
• Billing address

2.2 Account and Technical Data

• Username and account identifiers
• IP address
• Device information and browser type
• Login timestamps and activity logs

2.3 Payment Data

• Payment status and transaction references

Important: We do not store full payment card details. Payments are processed securely by third-party payment processors.

2.4 Compliance and Risk Data

• Sanctions screening results
• Fraud prevention indicators
• Records related to chargebacks or disputes

2.5 Communications

• Emails and support requests
• Customer service correspondence

3. How We Use Your Personal Data

We process personal data for the following purposes:

• to create and manage user accounts;
• to provide access to the Services and simulated trading programs;
• to process payments and prevent fraud;
• to communicate with users regarding accounts, services, or support requests;
• to comply with legal and regulatory obligations;
• to enforce our Terms and Conditions and other policies;
• to improve the Website, Services, and user experience.

4. Legal Bases for Processing

We rely on the following legal bases under UK GDPR:

• Contractual necessity – processing required to provide the Services;
• Legal obligation – compliance with applicable laws;
• Legitimate interests – fraud prevention, platform security, and service improvement;
• Consent – where required for marketing communications.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• ensure proper Website functionality;
• analyse Website usage and performance;
• enhance security and prevent abuse.

You may manage or disable cookies through your browser settings. Further details are available in our Cookie Policy (if applicable).

6. Data Sharing and Disclosure

We may share personal data only where necessary and proportionate, including with:

• payment processors and financial service providers;
• IT, hosting, and cloud service providers;
• analytics and security providers;
• legal, regulatory, or law enforcement authorities where required by law.

We do not sell personal data to third parties.

7. International Data Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements. Retention periods vary depending on the nature of the data and applicable obligations.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed to be 100% secure.

10. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• access your personal data;
• rectify inaccurate or incomplete data;
• request erasure of personal data;
• restrict or object to processing;
• request data portability;
• withdraw consent at any time where processing is based on consent.

Requests may be submitted to support@coin-funded.com.

11. Marketing Communications

We may send marketing communications only where permitted by law. You may opt out of marketing emails at any time by following the unsubscribe link or contacting us.

12. Children's Data

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Website with an updated revision date.

14. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or another competent supervisory authority.

15. Contact Us

For any questions regarding this Privacy Policy or our data practices, please contact:

Coin Funded
Email: support@coin-funded.com